Privacy Policy
Last updated: September 2024
Dr Hazel believes that the safeguarding your privacy and ensuring the security of your personal information are critical priorities. Our commitment to protecting your data is outlined in this Privacy Policy, which explains how we collect and use your personal information during and after our association, in strict accordance with the General Data Protection Regulation (GDPR).
This notice applies to all users of our website, as well as to our customers and clients.
Type of personal information we collect
We currently collect and process the following personal information:
- Name, e-mail address, telephone number(s), IP address
- As above plus medical history, aesthetic requirements, date of birth, gender, postal address
- Payment data
How and why we obtain the personal information
The personal information we process is provided to us directly by you for one of the following reasons:
- Completion of the ‘Contact’ online form
- Booking of an appointment, either via the ‘Book Now’ online form or by any other means
- Purchase of an item from the online shop
We use the information that you have given us in order to respond to queries regarding our services, to provide the services themselves, or to provide a product you have ordered.
We may share some or all of information with Aesthetic Nurse Software (https://www.aestheticnursesoftware.com/), Stripe (https://stripe.com/gb/privacy), or WooPayments (https://woo.com/payments/).
How we store your personal information
We use Aesthetic Nurse Software to securely store comprehensive client records. This encompasses personal contact details, medical information, consultation specifics, medical questionnaires, photographs, prescriptions, and treatment information.
We keep your personal information on Aesthetic Nurse Software for 7 years after our last contact with you, as required by law, or as directed by you.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are your consent and our contractual obligations. You may remove your consent at any time by contacting us by telephone, e-mail, or by writing to us at the address at the end of this page. If you remove your consent, we may be unable to continue to provide you with our services or discharge our contractual obligations.
Your data protection rights
Under data protection law, you have rights including:
Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Contact
Dr Hazel Skin Solutions Ltd.
The Barn
Shepherd Close
Long Itchington
Warwickshire
CV47 9RE
Company number: 14366141
